High Performance Selling provides not only a structured approach to calling on customers but allows participants the opportunity to practice using multiple sales skills during the call.

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High Performance Selling

A successful sale begins with a process. High Performance Selling is an interactive 2-day workshop built around a model that provides a structured approach for determining the tactics and strategies necessary for a competitive advantage. Participants quickly learn to use the Collaborative Sales Process that will have them progressively planning for success at each step of the sale.

Using the 7 key steps that ensure high performance selling, participants will learn:

  • Pre-call Planning: How to establish call objectives and determine a strategy
  • Opening the Call and Building Rapport: When to ask questions that build trust
  • Gathering Information: Methods of identifying personal and organizational needs
  • Developing and Proposing Solutions: Using features, advantages and benefits to meet (or exceed) customer expectations
  • Handling Customer Concerns and Objections: How to work toward resolution and agreement
  • Closing: When (and how) to “ask for the business…”
  • Maintenance and follow-up: Strategies for long-term support and relationships

High Performance Selling offers case studies and role-play activities specifically tailored to meet the needs of each client. Participants also receive a valuable “Sales Tool Kit” with ideas, forms, questions and strategy worksheets in both hard copy and disc.

For more information about our services, or to learn how your organization can benefit from a partnership with PLS, please contact us via email at info@pls.net, or by phone at (800) 827-7576.